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Our Privacy Policy: What We Collect and Why

When you open an account at oja89 situs, we collect only the information we need to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and…

Account verification details onlyPayment method encryptionYour withdrawal history stays private
oja89 situs Our Privacy Policy: What We Collect and Why
REACH OUT ANYTIME

How to Contact Us About Your Privacy

If you have questions about how we handle your data or want to request a copy of the information we hold about you, our support team…

Live Chat Support Open a chat session from your account dashboard.
Email Request Send a privacy inquiry to our support inbox.
Account Settings Menu Log in to your dashboard, navigate to Settings > Privacy & Data, and download…
HOW WE PROTECT YOU

Data Security, Cookies and Account Control

Your account security is built into every step of your oja89 situs experience. We encrypt your passwords and payment details using industry-standard protocols, so when you deposit via…

Password Encryption

Your login credentials are hashed on our servers; we never store or transmit them in plain text.

Payment Security Layer

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways with separate encryption.

Cookie Preferences

Essential cookies keep you logged in and protect against fraud. Preference cookies remember your game settings.

Data Retention Policy

We keep your account details for the duration of your membership plus two years after closure, unless local law requires…

Account Deletion Request

You can ask us to close your account and delete your data at any time.

Unauthorised Access Alert

Notice a login from an unfamiliar device or city? Report it to support immediately via the Security Alert button in…

Frequently Asked Questions About Your Data

These questions cover the most common concerns our players in Denpasar, Yogyakarta and across Indonesia raise about how we handle account information, payment data and personal privacy on oja89 situs.

Yes. Log into your account, go to Settings > Privacy & Data, and click Download My Data. You'll get a file listing your profile details, transaction history, device logins and any communication you've had with support. If you prefer, contact our team via live chat and we'll email it to you within five business days.

We store your payment method details (DANA, OVO, GoPay or QRIS account token) while your account is active. After you close your account, we keep an encrypted transaction record for two years for legal and fraud-prevention reasons, then delete it permanently.

Absolutely. Deposits through any of these methods are encrypted end-to-end before they reach our servers. Your bank or payment app sees only oja89 situs as the merchant; we never store your full account number or card details. Only a secure token is kept on file.

Only authorised support staff can view your data, and only to resolve account issues or verify your identity. Your password is hashed and unreadable to everyone, including our team. We never share your details with third parties unless local law requires it.

Your profile and game history are archived immediately. Personal details like your name and email are anonymised within 30 days. Transaction records stay encrypted for two years for compliance, then deleted. You can request full deletion earlier by contacting support in writing.

Yes, we use cookies to keep you logged in and prevent fraud. Essential cookies cannot be disabled without logging out. Preference and analytics cookies can be switched off in your browser settings or in our Privacy menu, though this may affect how quickly your lobby loads or how we personalise your experience.

Log into your account and click the Security Alert button in Settings, or message our live chat team immediately. We'll freeze your account, verify your identity, and walk you through a password reset. If unauthorised withdrawals occurred, contact us right away so we can investigate and potentially recover funds.