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Legal Terms You Need to Know

We operate oja89 situs to be clear about what happens when you open an account with us.

Account TermsData ProtectionPayment & Withdrawal RulesSupport Access
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oja89 situs Legal Terms You Need to Know
CONTACT & DISPUTES

How to Reach Us About Legal Matters

Our legal and support team responds to account queries, disputes and policy questions through three channels during business hours.

Email Support Send legal or account queries to [email protected].
Live Chat Open the chat widget on oja89 situs during lobby hours for immediate help with…
Account Settings Log into your account on desktop or mobile and navigate to Settings > Legal…
SECURITY & COMPLIANCE

How We Protect Your Account and Data

We take your privacy and account security seriously. Our platform uses encryption to protect login credentials and payment information.

Data Encryption

All account logins, deposits and withdrawals are encrypted end-to-end.

Cookie Policy

We use functional cookies to remember your login, language and device. No tracking cookies are deployed.

Account Security

Enable two-factor authentication in your Settings to add a verification step before login.

Data Retention

We keep transaction logs and account history for seven years to meet local regulations.

Third-Party Access

Your data is shared only with DANA, OVO, GoPay and QRIS processors to complete deposits and withdrawals, and with regulators…

Rights Requests

You can request a copy of your data, ask us to correct errors, or request deletion by emailing support@oja89situs.

Your Account, Data and Rights Questions

Real questions about how oja89 situs handles your information, your account and your legal rights. Read through these to understand our practices and your options.

We collect your full name, date of birth, email, phone number, country and city. Your address is required for withdrawal verification. Payment details (bank account or mobile wallet number) are collected only at deposit time and are not stored permanently on our servers.

Active account data is kept as long as your account exists. Transaction records and payment logs are retained for seven years to comply with local financial regulations. Upon request and deletion of your account, personal data is removed within 30 days, except legally mandated records.

Yes. Navigate to your account Settings and select 'Close Account' to request deletion. All personal information is removed within 30 days, except transaction records required by law. You can also email [email protected] to request a complete data purge.

Only our support, security and accounting teams can access your account data—and only to verify your identity, process disputes or comply with legal requests. Payment partners (DANA, OVO, GoPay, QRIS) see only the transaction details needed to complete your deposit or withdrawal.

Contact [email protected] or use the Dispute tool in Settings within 48 hours of the transaction. We investigate by checking your account ledger against payment partner records. Disputes are typically resolved within 3–5 business days, and we'll notify you by email.

We use functional cookies to keep you logged in and remember your language and device. These are not tracking cookies. You can disable cookies in your browser settings, but some lobby features may not work. We do not deploy advertising or analytics cookies.

Changes to our terms are posted here and we notify you by email. You have the right to review changes before your next login. If you disagree, you can close your account and request a full refund of any balance. Continuing to play after changes take effect means you accept them.

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